Initial Legal Support Consultation Sunderland
Not sure what type of legal support you need? Book a initial consultation for up to 20 minutes to discuss your situation, understand the likely next steps and find out whether Tony Legal Support can assist or whether you may need another specialist.
Initial Legal Support Consultation
Not Sure What Legal Support You Need?
Sometimes you know there is a problem, but you are not sure what type of help you need, what your next step should be, or whether the matter is something you can deal with yourself.
Our Initial Legal Support Consultation gives you an opportunity to explain your situation and receive practical guidance on the options available.
£25 for up to 20 minutes
Payable when booking
During the consultation, we can listen to the circumstances of your matter, help identify the issues involved and explain possible practical next steps.
Where appropriate, we can also explain:
- whether Tony Legal Support may be able to assist further;
- whether you may be able to deal with the matter yourself;
- whether further documents or information may be required; or
- whether the matter should be referred to a solicitor, barrister or another regulated specialist.
What Kind of Matters Can I Discuss?
The consultation may be suitable where you have received a letter or document you do not understand, have become involved in a dispute, or simply do not know where to begin.
Examples may include:
- neighbour or boundary disputes;
- parking or private parking correspondence;
- family or property disagreements;
- letters, notices or documents you have received;
- disputes requiring correspondence;
- estate or probate-related questions;
- general legal paperwork;
- questions about possible next steps; and
- other matters where you are unsure what type of assistance you require.
Every matter is different. Booking a consultation does not guarantee that Tony Legal Support will be able to undertake further work on your behalf.
What Does the £25 Include?
The fee covers an initial consultation of up to 20 minutes.
The consultation itself is the service you are purchasing. The fee therefore remains payable where, after considering the circumstances, we advise that:
- no further assistance from us is required;
- you may be able to deal with the matter yourself; or
- you should obtain assistance from a solicitor or another specialist.
Any additional work requested after the consultation will be quoted separately before work begins.
£25 Credit Towards Further Bespoke Work
If the matter discussed during your consultation leads to bespoke work with an agreed fee of £150 or more, and you instruct Tony Legal Support to undertake that work, the £25 consultation fee may be credited against the agreed fee.
For example:
Further work agreed at £250
Less consultation credit: £25
Balance for further work: £225
The consultation credit does not apply to:
- work costing less than £150;
- standalone letters or smaller document work;
- Will Writing;
- Lasting Powers of Attorney;
- other standard fixed-fee services where the service required is already clear; or
- third-party charges, court fees, postage, delivery or other expenses.
The £25 is credited, rather than refunded, where the qualifying conditions above apply.
Straightforward Services Do Not Require a Consultation
If you already know that you require one of our standard services, you normally do not need to book a £25 consultation first.
For example, if you require:
- a Will;
- a Lasting Power of Attorney;
- Probate or Estate Administration; or
- another clearly defined service shown on our website,
please contact us about that service directly and we can explain the applicable fee and process.
The Initial Legal Support Consultation is primarily intended for people who are not sure what help they require or what their next step should be.
Letters and Further Document Work
If, following your consultation, you ask us to prepare a letter or other document, this will be treated as separate work and the price will be confirmed before we proceed.
Where a completed letter is emailed or provided to you for you to send yourself, there is normally no delivery charge.
If you ask Tony Legal Support to send documents on your behalf, additional postage, tracked delivery, Signed For, Special Delivery or courier charges may apply.
Any applicable delivery charge will be explained before the document is sent.
Home Visits
We understand that some clients may prefer a private home appointment or may be unable to travel to our Sunderland office.
Home visits can therefore be arranged where appropriate.
Sunderland Home Visit
Additional £25 home-visit charge
This is in addition to the consultation or service fee.
Visits outside Sunderland may be available by arrangement. Any additional travelling charge will be confirmed before the appointment is booked and will depend upon the location and travelling time involved.
Separate journeys requested solely to collect or deliver documents may also carry an additional charge. We will tell you the charge before arranging the journey.
Appointments
Consultations can be arranged:
- at our Sunderland office;
- by telephone;
- by video call where available; or
- at your home by prior arrangement and subject to the applicable home-visit charge.
We aim to offer appointments promptly where possible.
Initial Consultation
£25 — up to 20 minutes
Payment is required when booking.
Call 0191 565 6055
or use our contact form to request an appointment.
Before You Book
Tony Legal Support provides practical legal support and assistance but is not a firm of solicitors.
Some legal activities can only be undertaken by appropriately authorised legal professionals. If your matter requires a service that we cannot provide, we will explain this and, where appropriate, advise you to seek assistance from a solicitor or another regulated professional.
Tony Legal Support is a trading name of Paralegal Services Sunderland Ltd.
Cancellation of a Consultation
Where a consultation is booked remotely, including online or by telephone, statutory cancellation rights may apply.
If you ask us to provide your consultation during an applicable cancellation period, we may ask you to expressly request that the service begins before that period has expired and to acknowledge the effect this may have on your cancellation rights once the consultation has been fully provided.
Full booking and cancellation terms will be made available before payment.
Page information
This page is reviewed and maintained by Marek Clarke, Company Director of Paralegal Services Sunderland Ltd, trading as Tony Legal Support.
Last updated: 16 August 2026
This page provides general information about the Initial Legal Support Consultation offered by Tony Legal Support.
The consultation is intended for people who are unsure what type of support they need, what their next practical step may be, or whether their matter is something Tony Legal Support can assist with.
The consultation does not guarantee that further work can be undertaken. Depending on the circumstances, we may explain that you can deal with the matter yourself, that further information is required, or that you should seek advice or representation from a solicitor or another regulated professional.
Tony Legal Support is a trading name of Paralegal Services Sunderland Ltd.
You may also find these pages useful:
Will Writing in Sunderland
Clear support with individual Wills and mirror Wills, with straightforward explanations and transparent fees.
Lasting Powers of Attorney in Sunderland
Practical help preparing Lasting Powers of Attorney for property and financial affairs or health and welfare.
Probate and Estate Administration in Sunderland
Support with probate applications, estate paperwork and practical administration after a death.
Court of Protection Support in Sunderland
Help with Court of Protection paperwork and related applications where appropriate.
Legal and Court Paperwork in Sunderland
Practical assistance with letters, forms, documents and other legal or court-related paperwork.
Contact Tony Legal Support
Contact us to discuss a service, request further information or arrange an appointment.
Need Help Understanding Your Next Step?
You don’t have to know exactly what service you need before speaking to us.
Book an Initial Legal Support Consultation and explain the situation. We can help you understand the practical next steps and whether Tony Legal Support is able to assist.